Casumo is one of the most exciting online casinos out there. A company that has been innovating and creating new interesting features for us players since they launched in 2012.
In this detailed Casumo review, we will have a closer look at what makes Casumo one of the best casinos out there.
We will also have a closer look at the following:
- About Casumo Casino
- Gaming license
- Accepted countries
- Welcome bonuses
- Game selection
- Deposits and withdrawals
- Mobile and tablet
- Customer support
- Frequently Asked Questions
Casumo is an award-winning online casino that was launched back in 2012. The founders had until that point been working for other casinos and gaming operators and saw that things could be done in a more exciting and fun way. When the group of founders saw the opportunity to make a reality of their dreams and managed to get the proper funding for the project, they got started and worked hard.
Their casino product and all its features are created in-house through their super skillful programmers and developers. When the casino was launched they marketed it as the “worlds first casino adventure”. This was something new that took the gaming industry by surprise. Basically this meant that Casumo was the first to launch a casino with an inbuilt gamification product that also functions as their loyalty program.
When you play your favourite casino games, you see a progress bar that is slowly filled up. Once its complete, you advance in levels. You also earn different belts depending on your status. You start with a rope and the main goal is to reach the black belt. The higher your level and belt, the more extra bonuses and other incentives you will receive. What really took Casumo to another level was the launch of the Reel Races. We will have a closer look at these and explain them in more detail under the headline Promotions in this Casumo review.
Casumo is still a privately owned company and the CEO and main important figures in the company are still today the same as when they launched in 2012. Today Casumo has about 200 employees and offices in Malta and Barcelona, Spain.
Casumo is officially licensed by the Malta Gaming Authority (MGA), British Gambling Commission (UKGC), Swedens Spelinspektionen (SGA), and the Danish Spillemyndigheden. We are sure that more gaming licenses will be added as well as more countries regulate their gaming markets in due time.
Your funds are definitely safe at this casino and all games have been certified through all the correct third parties.
Casumo accepts players from a big list of different countries.
The language versions that are available on the site are:
- English (Rest of the world)
- English (United Kingdom)
- English (Canada)
- English (New Zealand)
- English (India)
If you are not residing in one of the following countries, then you are allowed to sign up, deposit and play at Casumo:
Afghanistan, Aland, Albania, Algeria, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bhutan, Bonaire, Sint Eustatius and Saba, Bolivia, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Cote D’Ivoire, Croatia, Curaçao, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guernesey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mc Donald Islands, Holy See (Vatican City), Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People’s Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, Macau, Macedonia, Maldives, Marshall Islands, Martinique, Mauritania, Mayotte, Micronesia, Moldova, Montenegro, Montserrat, Morocco, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea (People’s Republic Of Korea), Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory, Panama, Paraguay, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Ascension & Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Samoa, Saint Martin, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia (Republic of Serbia), Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch Part), Slovakia, Slovenia, Somalia, South Georgia and The South Sandwich Islands, South Korea (Republic Of Korea), South Sudan, Spain, Sri Lanka, St Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U.S.), Wallis And Futuna Islands, Western Sahara, Yemen, Zimbabwe, United States of America (and its dependencies, military bases and territories).
The welcome bonuses can vary depending on your country.
Casumo gives new players a nice start as you get 20 Bonus Spins on one of the most popular slots games Book of Dead right after you have registered your new account – No deposit needed!
Then when you are ready to make your first deposit, this is matched with 100% up to €300.
Example: You deposit €200 and get another €200 in bonus from Casumo. You start playing with a total of €400. To receive the maximum bonus amount of €300, you need to make a first deposit of €300 and then start playing with a total of €600.
- You need to wager any bonus spins winnings 30 times before you can withdraw these funds.
- The 100% match deposit bonus + deposit amount has a wagering requirement of 30 times. You need to complete the wagering requirement within 183 days or else the bonus will expire.
- Also note that when playing with a bonus, a maximum of €5 per spin is allowed.
Is the Casumo welcome bonus a good bonus?
It’s great and generous that you can receive some Bonus Spins on sign up without a deposit needed. This gives you the chance to try out the casino a bit before making any deposits. The game Book of Dead is also one of the most popular ones out there. The wagering requirements of 30 times any winnings from the Bonus Spins are also quite standard and definitely acceptable.
The size of the 100% match bonus is also a good one. If you decide to go for the full bonus amount of €300 and deposit €300, a nice starting balance of €600 will give you plenty of game time and a chance to try out several of Casumos great casino games.
What we are not as happy with is the wagering requirement. 30 times wagering might not sound like a lot but the issue is that you don’t only need to wager the bonus 30 times but also your deposit. So the wagering is on the higher end and ideally, Casumo would have lowered this a bit. If you are lucky and hit some big wins while playing with your first deposit bonus then you can still have a chance to complete the wagering as you would have a big balance to play with.
All in all an ok bonus but a bit too high wagering on the 100% match bonus for our liking.
When playing at Casumo you will be offered different bonuses and rewards when being an active and loyal player. You will also receive improved offers as you climb through the levels in their gamification. This is all great and still one of the better functioning loyalty programs of all casinos out there. However, there is something else that really stands out with Casumo and their promos. The Reel Races!
These Reel Races are casino tournaments where you play and compete against other players. If you have a lucky session you can win either cash, bonuses, or free spins. The Reel Race tournaments are an ongoing feature on the site and its free to participate. All you need to do is opt-in and then to have enough funds to complete the allowed amount of spins per tournament. You will have x amount of time to complete these spins and on the side of the game, you will see a leaderboard and your position in the race.
What´s exciting about these races is that you often get to try new games that you might not have played otherwise and if you have a good session and hit some big wins, you get some extra rewards on top of your normal winnings.
The Reel Races started as a Casumo Christmas promotion some years ago but since they were so popular, Casumo decided to improve them a bit more and then re-launch them as an ongoing feature on the site. People in the gaming industry say that the introduction of these Reel Races was the factor that took Casumo from a good casino to become one of the best online casinos in the world!
Casumo always had a clear strategy to offer its players quality before quantity. So in Casumos case, less is more. They never had the most games available of all online casinos but the games that they have on offer are some of the very best. Having said that, there are not many game providers that are missing in the Casumo game portfolio today.
The game providers available on Casumo include:
- Big Time Gaming
- Play’n GO
- Push Gaming
- Red Tiger
- Blueprint Gaming
- Pragmatic Play
- Shuffle Master
This means that you can play popular slots games like Book of Dead, Starburst, Gonzos Quest Megaways, Bonanza, Jammin Jars, Raging Rhino, White Rabbit, Fire Joker, Starz Megaways and many more.
You will find more than 1,000 slot games at Casumo.
The live casino game selection is also great at Casumo as the games are provided by the leading live casino providers Evolution Gaming and NetEnt Live.
You can choose to play against real live dealers from the comfort of your own home through desktop, tablet, or mobile and choose between table games like Blackjack, Roulette, Baccarat, Dragon Tiger, and more. Casumo also offers other live games like Monopoly Live, Deal or no Deal, Dream Catcher, and Crazy Time to mention a few.
On top of all this, Casumo also has its own private and exclusive live casino Blackjack and Roulette games that are only offered to Casumo players.
To be among the best online casinos you need to be able to offer your players the chance to play the biggest and most popular jackpot games. These jackpot games have jackpots where you can win millions of euros and all these can be found here at Casumo.
Some of these jackpot games include:
- Mega Moolah
- Mega Fortune Dreams
- Mega Fortune
- Hall of Gods
- Arabian Nights
At Casumo you can also play the popular Must Drop Jackpots that are provided by the game provider Red Tiger. What’s extra interesting is that Casumo have their own must drop jackpot pools that are not shared with any other casinos. While playing these selected jackpot games you will have the possibility to win one of the three jackpots.
- Daily Drop – A daily jackpot that will be won by one lucky player every day. You see a time ticker underneath the jackpot that indicates when the jackpot has to drop the latest.
- Must Drop – A jackpot that has to be won before it reaches a certain amount.
- Mega Drop – The largest of the 3 jackpots that can be won at any time.
The signup process has been improved and optimized by Casumo throughout the years. The current version of the registration form is created to be as user friendly and as fast as possible. It consists of several steps where all the requested information is asked for.
The whole process only takes a maximum of a couple of minutes to finalize and once your account is created, the 20 Book of Dead bonus spins will be waiting for you. Creating an account is also completely free of charge and only available for anyone of the age of 18 or more.
Deposits and withdrawals
To able to welcome as many players as possible, a good functioning online casino also need a variety of safe and popular payment methods.
Casumo has this part under control as well. Depending on your location, you will have some of these payments methods available:
- Trustly (Bank transfers)
- Much Better
- Apple Pay
- Pay by Mobile
Withdrawals are generally processed fast by Casumo and the withdrawal times depend on which method you are using.
Mobile and tablet
Casumo was created mainly as a desktop casino in 2012 but today their mobile version is one of the better ones out there. You can play most games through mobile including the most popular slots and live casino games with real dealers. You can also participate in promotions and the Reel Races also through mobile.
The user experience on mobile when playing at Casumo is really good. Today more than 50% of all players play the casino through their mobile phones in some countries so this is something that Casumo definitely has prioritized and improved these last years.
The customer experience was something that Casumo focused on since the very early days and this includes a really good customer support. Instead of calling their customer support staff agents, they named them ambassadors. Their customer support (ambassadors) has grown from a handful of employees to a massive department.
Today Casumo offers help in English, German, Swedish, Finnish, Norwegian and Japanese. The easiest and best way to contact the Casumo customer support is through their live chat that is visible at the bottom of the site.
Frequently Asked Questions
- Is Casumo safe? -100% yes. Your funds are safe at this casino and Casumo is obliged to follow a list of strict rules that are in place to protect all players. Casumo has gaming licenses through MGA (Malta), UKGC (UK), SGA (Sweden), and Denmark. They also have more gaming licenses that will be obtained soon.
- Can I get a bonus at Casumo? -Yes, depending on your location, as a new player you can get 20 bonus spins on Book of Dead without a deposit needed. On top of this, you will also be given a 100% match bonus up to €300 on your first deposit.
- Is Casumo a good casino? -Casumo is one of the best and most trusted online casinos in the world. They offer players some of the most popular slots and live casino games together with safe payment methods.
- What´s special about Casumo? -Their loyalty program that also is the gamification of the site is unique. While you play casino games you advance through the levels and earn valuables that are different bonuses and rewards. Casumo also offers players the chance to participate in their exclusive casino tournaments called Reel Races where you can win extra cash, bonuses, and free spins while playing popular games.
There you have it, the online casino Casumo. We have pretty much only positive things to say about this casino and that has been made very clear during this Casumo review.
The game offering is great, the payment methods offered are among the most popular ones, fast withdrawals and knowledgeable customer support are already enough to make a casino a great one. On top of this Casumo has a unique loyalty program and the exclusive Reel Races to boast with. All these factors make Casumo one of the best casinos out there.
Is there anything negative to say about Casumo?
The wagering requirement on the 100% matched welcome bonus could have been lower than the current 30 times deposit + bonus amount. Casumo has also received a hefty fine of £5.85 million by the UKGC in 2018 for breaches in social security. Basically Casumo had been failing to verify the origin of funds deposited by some players that could lead to people laundering money. Casumo was also accused to not carry out proper responsible gambling checks.
A fine of this size is painful also for an operator of Casumos size and they have since then improved all their policies and department checks to better follow the regulators’ laws and to be compliant. In the end, this means that players are even more safe playing at Casumo and that the company now is even better at following up on their responsible gambling checks and to prevent players to not play for more money than they can afford to lose.
We are big fans of Casumo and recommend anyone of legal age that wants to play casino online and to have a nice user experience to play here. Remember to play responsibly and have fun!